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24*7 Online Service

Leaf website provides 24 * 7 online customer services. We are using professional online service system to support our global customer all the time. You can find the online customer service logo on the up right side of the website and also in the product page. It is very convenient for customers to talk to our customer service staff to help you solve your problems.

Q: I was notified that my order is awaiting payment but I paid for it successfully.
A: If you paid CAD,EUR, GBP,.. Order status is awaiting payment.ONLY pay US dollar,the order status will be waiting shipping after paid.

Don’t worry this Order status after you paid. We will send an email to you in 12 hours.Notification of payment received and when ship your parcel.So please check your payment's email address whether it's valid,whether can receive email from "sales@leafbike.com"

** Yahoo mailbox auto rejects all emails from "sales@..........", if possbile,please use other mailbox to contact us. Also,if only have Yahoo mailbox,we will contact you with other mailbox.

Important: Please supply valid email address.so that we could tell you “ Payment received,When ship this order, tracking number for parcel,instruction manual…

Thank you very much.